Policies

Shipping

Online sales shipping anywhere in the United States. For international purchases contact us at (310)821-6006 or contact@brackenjewelers.com.

Our California Gold Wedding Bands are handcrafted to order, so please allow 2-3 weeks for processing. In some cases we may have your desired style and size on hand, in which case we can ship within 3-5 business days. If you need your rings sooner, please contact us at (310)821-6006 or contact@brackenjewelers.com and we will do our best to accommodate you!

All shipments are insured with tracking and signature required.

Re-Sizing, Return & Exchange Policy

Re-sizing your California Gold Wedding Band is an intensive process and in some cases we need to create a new ring from scratch. Take care to size your finger ahead of ordering, either with a size kit that can be purchased inexpensively online here or by stopping by a local jeweler. Even still, sizing your finger is tough and we know that these are sometimes for surprise proposals, so we will extend one free re-size for online orders within 15 days of order receipt.

Exchanges and returns of unworn, undamaged goods that are in the same condition as they were shipped will also be accepted within 15 days of order receipt.

Warranty & Guarantees

We pride ourselves on quality and all of our products are guaranteed to be genuine as described. While we strive for consistency and do our best to accurately photograph the jewelry, variation in gemstone appearances and metal finishes is to be expected by nature of our handcrafted pieces and digital rendering limitations.

Much of our gold jewelry has an innate softness to it and a finish that will naturally change with time and wear, ultimately developing a patina that reflects the unique lifestyle and story of the person wearing it.

Pricing

Prices on this website are in US dollars and subject to change. We make every effort to avoid errors, but reserve the right to correct them should they occur.

Copyright & Fraudulence

All images, designs, logos and copy are the sole property of Todd Bracken and Todd Bracken Jewelers. Any unauthorized use of images, designs, logos, and copy  from toddbracken.com or brackenjewelers.com is strictly forbidden. Any fraudulent orders submitted are subject to investigation by necessary parties or agencies.